Privacy Policy

1. Who We Are

TranchLine Labs LLC ("TranchLine Labs", "we", "us", "our") is a digital product studio incorporated in Wyoming, USA. This Privacy Policy explains how we collect, use, and protect personal information submitted via this website.

Contact: [email protected]

2. Information We Collect

2.1 Contact Form

When you submit our contact form, we collect your name, email address, subject, and message content. This information is used solely to respond to your enquiry.

2.2 Analytics

We collect anonymized usage data (pages visited, session duration, referral source) to understand how visitors use our website. This data is aggregated and cannot be linked to individual identities.

2.3 Server Logs

Our hosting infrastructure automatically records standard server logs including IP address, browser type, referrer pages, and access timestamps. These are retained for security, diagnostic, and legal compliance purposes.

2.4 Cookies

This website uses minimal, functional cookies necessary for operation. We do not use tracking, advertising, or analytics cookies that require consent. No cookie consent banner is required under applicable law.

3. How We Use Your Information

• •Respond to contact form submissions and enquiries
• •Improve the website based on aggregated usage data
• •Maintain security and investigate misuse
• •Comply with legal obligations
• •Establish, exercise, or defend legal claims

We do not use your information for marketing purposes without your explicit consent. We do not sell, rent, or trade personal data with third parties for commercial purposes.

4. Legal Basis for Processing (EEA/UK Users)

If you are located in the European Economic Area (EEA) or United Kingdom (UK), our legal basis for collecting and using your personal information depends on the specific context:

• •Legitimate interests: Responding to enquiries, improving our website
• •Legal obligations: Retaining records as required by law
• •Consent: Where you have explicitly opted in

5. Data Sharing

We do not sell, rent, or share your personal data with third parties except:

• •Service providers: Hosting, email delivery, and analytics providers who process data on our behalf under strict data processing agreements
• •Legal requirements: Where required by law, court order, or to protect our legal rights
• •Business transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

Contact form submissions are retained for up to 24 months from the date of last correspondence. Server logs are retained for up to 12 months. Analytics data is retained indefinitely in aggregated form.

You may request deletion of your personal data at any time by contacting [email protected].

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• •Access — Request a copy of your personal data
• •Correction — Request correction of inaccurate data
• •Deletion — Request deletion of your data
• •Portability — Request transfer of your data
• •Objection — Object to certain processing
• •Restriction — Request restriction of processing

Submit requests to [email protected]. We will respond within 30 days.

8. International Data Transfers

TranchLine Labs LLC is registered in the United States. Data submitted via this website may be processed in the United States or other countries where our service providers operate. For EEA/UK users, we rely on Standard Contractual Clauses (SCCs) or other appropriate transfer mechanisms as required by applicable data protection law.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• •TLS encryption for all data in transit
• •Access controls and authentication
• •Regular security assessments
• •Staff training on data protection

No internet transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

11. Changes to This Policy

We may update this policy periodically. Material changes will be noted by updating the "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the revised policy.